Ten years of workarounds.
Then we built something better.
Nate Bartlett has been in the print and design industry since 2013 — long enough to have tried every workaround that exists. Email folders. Spreadsheets. Project management tools borrowed from marketing agencies. Printing industry software built for volume, not for the relationship-driven work of a custom design studio.
None of it was built for what we actually do. The tools marketed to design agencies assumed a creative review process that doesn't map to custom print work. The tools marketed to printers assumed you were running a press, not managing a client relationship through a personal, deadline-driven process. Everything required compromise — and the compromises had real costs.
Every feature in Memori exists because Grace & Print needed it. Not as a pivot, and not by a team that spotted a market gap. By someone who has been in this industry for over a decade and got tired of the fact that the right software simply didn't exist. Grace & Print still runs on Memori every day — it's not a product built and handed off. It's software that has a stake in working correctly.
The principles behind
every decision we make.
These aren't marketing values. They're the arguments Nate used to settle product decisions while building Memori — the things he kept coming back to after a decade in this industry.
Print and design work isn't generic project management. Every order is personal — a real client, a real deadline, a real relationship. The software should understand that — and never make you feel like you're processing tickets.
A good system shouldn't demand your attention. It should sit quietly in the background and surface exactly what you need, when you need it — so your energy stays on the work, not the workflow.
When a client receives a proof link from your studio, that moment is part of your brand. It should feel as considered as the design itself — clean, clear, and completely under your name.
A one-person studio serving 30 clients a month is doing serious work. They deserve software that takes them seriously — not a watered-down version of something built for enterprises.
The whole point of Memori is that every order exists as a record — with a status, a thread, a history. No client should be left wondering about their order because a proof got buried in an inbox.
Memori isn't trying to become a platform. It's trying to be the best possible tool for print and design studios — focused, considered, and reliable for the long term. That's it.
"I spent years frustrated that the exact software we needed didn't exist. Everything was almost right. I built Memori so that other studios don't have to spend the next decade on the same workarounds I did."
If you're reading this, you probably recognize the problem. The inbox that's also your project management system. The client who texts asking if you got their approval. The order you're not quite sure about — somewhere between "I think I sent the proof" and "I hope they saw it."
I ran Grace & Print that way for years. Not because I didn't care about the process — but because every tool I tried was built for the wrong kind of studio. Agency tools assumed you had a creative director and a revision budget. Printer tools assumed you were running production volume. Neither understood that what we do is personal, deadline-driven, and deeply relationship-based.
Memori is the software I built because I got tired of waiting for someone else to build it. Grace & Print still runs on it every day — so when something doesn't work, I feel it. That's not going to change.
